Data Protection Guidelines

We at Atlas Air Service AG (and Augsburg Air Service GmbH) are very serious about protecting the data of those visiting our web site (“Site”). 

For this purpose we have adopted data protection guidelines which pertain to all information collected by or transmitted to our website. In order to facilitate access to these guidelines we display them on our home page. By accessing, searching, or using our website you acknowledge that you have read, understood and accepted the data protection guidelines of Atlas Air Service AG.

Verify the data protection guidelines every time you visit this website in order to familiarize yourself with changes. Do not access this website unless you accept the guidelines.

The following nonpersonal related data are collected automatically:

When you visit our website we log general data such as your IP address (the last eight digits are being rendered anonymous), all pages visited on our website and the time spent per page. We use this information for statistics and internal analyses as we are in an ongoing process of improving our website. One of the tools we are using is Google Analytics, a service offered by Google Inc.

Transmitting your personal data:

As a visitor of our website you may send us personal data (i. e. your name, address, telephone number and your email address). Such a transmittal takes place when you send us questions regarding the website or when you complete one of our online forms (i.e. request for information).
When you transmit personal data for a special purpose (i. e. CAMO Flight Hour Report) this information is used exclusively for the respective purpose especially in order to answer your questions, to render contractually stipulated services or, subject to your prior consent, for other purposes. It might become necessary to transmit your data to a third party in case this party is charged with rendering the respective service.
We communicate by email in order to answer questions which were originally transmitted by email, in order to confirm receipt of information and in order to initiate a communication which has been previously authorized by you.
In many cases you determine the quantity of transmitted information (i.e. you indicate on the questionnaire how you wish to be contacted: by regular mail, by email or by phone).


Cookies are data files which are being transmitted from a web site to the hard disc of your computer in order to monitor your activities while you are visiting the respective website.
We use cookies in order to monitor customers while completing an online inquiry (i.e. in our Spare Parts Shop) in order to ensure a smooth transmittal of information. Some web browsers have the capability to deny access to cookies. Without cookies certain parts of our website may not be functioning properly.
We at Atlas Air Service AG use cookies exclusively in order ensure the functionality of our website and not for advertising purposes.

Right of information and right of revocation:

We will inform you at any time, free of charge and without requiring any explanation, about all your personal data. If requested, these data can be blocked, corrected or deleted at any time. You can object to an anonymous or pseudonymous compilation or storage of data for the purpose of optimizing our website at any time. You can revoke your consent to data collection and processing at any time without giving reason. Please direct your request to the address shown in the legal notice. Please do not hesitate to contact us if you have any questions regarding our privacy policy guidelines or the processing of your personal data.
Please note that the data protection guidelines and their implementation i.e. at Google change constantly. Therefore it is recommended and required to stay informed about the changes regarding legal requirements and their implementation as part of the daily practice in business organizations i. e. Google. For additional information regarding the right to revoke your consent to data collection by Google Analytics please refer to the respective website

Active data protection:

In order to avoid unauthorized access and to ensure correct data use, appropriate physical and electronical devices have been installed in order to best protect the information collected on our website. Please note that we have no control over public/external networks you are using in order to transmit your personal data to the Atlas Air Service AG website.

Protecting the privacy of children:

We do not collect / save information pertaining to persons who are younger than 13 years provided they have disclosed their age. Our website targets mainly adults; it does not contain any inappropriate contents.
By using this website you confirm that you are at least 13 years old.

Linked internet websites:

This website contains hyperlinks, i.e. words or illustrations shown in bold. By clicking on them you can access other websites which are not controlled by Atlas Air Service AG.
These websites connected by hyperlinks are subject to guidelines which differ from those shown here. We are not responsible for information collected, processed or transmitted on these websites.

Alterations of data protection guidelines:

The data protection guidelines of Atlas Air Service AG are subject to continuous change. Alterations of these guidelines will be published on this website. All information transmitted to the Atlas Air Service AG website is subject to these guidelines and its alterations.